Frequently Asked Questions
What types of products does Master Chore offer?
Master Chore specializes in a curated selection of innovative home and lifestyle products. Our offerings include advanced air purifiers designed to enhance indoor air quality and multifunctional bathroom dispensers that streamline daily routines. Each product is selected with a focus on convenience and efficiency to improve your living space.
How do I place an order on your website?
To place an order, simply browse our product selection, choose the items you wish to purchase, and add them to your cart. Once you have completed your selection, proceed to checkout, where you will enter your shipping and payment information. After confirming your order, you will receive a confirmation email with the details of your purchase.
What is your return policy?
We have a 30-day return policy. To be eligible for a return, items must be in the same condition as received, unworn or unused, with tags, and in their original packaging. You will need to provide proof of purchase. For more details on the return process, please refer to our return policy section or contact us directly.
How long does shipping take?
Shipping times may vary based on your location and the shipping method selected at checkout. Typically, orders are processed within 1-3 business days, and delivery can take anywhere from 5-14 business days depending on the destination. You will receive tracking information once your order has shipped.
Do you offer international shipping?
Yes, Master Chore offers international shipping. However, shipping times and costs may vary based on the destination country. Please ensure to check the shipping options available at checkout for your specific location.
What should I do if my item arrives damaged or defective?
If your item arrives damaged or defective, please inspect your order upon reception and contact us immediately. We will evaluate the issue and work to resolve it promptly. It is important to report any damages within 30 days of receiving your order to ensure a proper resolution.
Can I change or cancel my order after it has been placed?
Once an order is placed, it is processed quickly to ensure timely delivery. If you need to change or cancel your order, please contact us as soon as possible. While we will do our best to accommodate your request, we cannot guarantee changes or cancellations once the order has been processed.
How can I contact customer support?
You can reach our customer support team via email at masterchoreofficial@gmail.com or by phone at 763-485-7415. Our team is available to assist you with any inquiries or concerns you may have regarding your order or our products.